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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
PRE-PAID CARD-min
Prepaid Card

Good things happen with your CAE Prepaid Card!

Prepaid Card

Good things happen with your CAE Prepaid Card!

Have fun, buy what you want and enjoy peace-of-mind at its best with Crédit Agricole Prepaid Cards!

Simply charge your card with what you want to spend, and enjoy spending anywhere even online.

It is also a safer payment mean to give to your teens or use it when travelling abroad than carrying cash.

Benefits:

  • Easy to get: get the card instantly from any of Crédit Agricole branches without opening an account
  • A card for you & your children: empower your teens to save and spend wisely using the Prepaid card
  • Safer than cash: it is chip enabled card, where you must enter a PIN for any transaction you perform.
  • It is also equipped with another secured feature “Safe Shopping” for authorizing Online purchase transactions.
  • Control your budget: easy way to budget your expenses, track what you spend based on how much you load
  • Easy to charge: using Crédit Agricole ATMs network or through banki Online and banki mobile for account holders
  • All Prepaid cards are used in local transactions only; whether cash, purchase in store or online.

Card Usage Limits:

Measurement Usage Limit
Maximum Daily/ Monthly loading EGP 15,000
Maximum monthly purchase transaction (local, international and online) EGP 25,000
Maximum daily cash withdrawal EGP 5,000

Terms & Conditions apply.

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